Customer Support
Your customers reach you on Gmail, Slack, WhatsApp, SMS, and phone. Without AI, your team juggles six tabs and drops the ball. With KerrOS, every message lands in one inbox — sorted, drafted, and ready.
Messages pile up. Customers wait.
Support scattered across Gmail, Slack, WhatsApp, phone — no single view
Response times measured in hours, not minutes
Agents burn out from repetitive questions they answer 50 times a day
No way to know which tickets are urgent until a customer escalates
AI reads everything. You approve.
Every channel funneled into one unified inbox — Gmail, Slack, WhatsApp, SMS, phone
AI sorts by urgency. Critical issues surface first, automatically
Draft responses generated in seconds. You review and send with one click
Repetitive questions answered automatically. Humans handle what matters
One inbox. Zero missed messages.
KerrOS pulls every support channel into a single view. AI reads each message, scores urgency, drafts a response, and waits for your approval. Your team focuses on the conversations that need a human touch.
Can't access my account
Invoice question
API rate limit hit
Delivery status?
AI sorted 4 messages — 2 high priority, drafting responses
Unified Inbox
Gmail, Slack, WhatsApp, SMS, phone — every channel in one view. No more tab-switching.
AI Draft Responses
AI reads the message, understands context, and writes a response. You edit or approve in one click.
Smart Escalation
Repetitive questions handled automatically. Complex issues routed to the right human, with full context attached.
Issue Tracking
Every support conversation becomes a trackable task. AI assigns priority, monitors SLA, and alerts before deadlines.